Contact
Speak with the AITG Operating Team.
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Direct channels to our headquarters in Penang. We respond within one business day.
Headquarters
AITG Sdn Bhd (Ai Teragrid Sdn Bhd)
3-09, Pan Palace Plaza, Lengkok Nipah11900 Bayan Lepas
Penang, Malaysia
Bayan Lepas · Penang technology hub
Direct Channels
Official Communications
admin@aiteragrid.comEnterprise Inquiries
tl.see@aiteragrid.comHours
Monday – Friday, 09:00 – 18:00 MYT
Direct Lines
>Speak directly with the operators.
For engagement scoping or urgent inquiries, you can reach our consulting leads directly.
FAQ · Contact
>Contact questions, answered.
The official communications email is admin@aiteragrid.com. For enterprise inquiries write to tl.see@aiteragrid.com. Direct lines: Thomas Tan +6016-557 2800 (Civic & Agentic) and Rex Lai +6011-1010 2182 (Solutions & Compliance). We respond within one business day, Monday–Friday 09:00–18:00 MYT.
AITG Sdn Bhd is at 3-09, Pan Palace Plaza, Lengkok Nipah, 11900 Bayan Lepas, Penang, Malaysia — within the Penang technology hub.
Yes. AITG specialises in ISO 37122-aligned civic AI deployments for Malaysian federal ministries, state agencies, and municipal councils. Thomas Tan is the primary contact for civic engagements.
What to include in your first message
Help us route your inquiry quickly.
Briefly describe: your organisation, the deployment context (civic / enterprise), the system landscape you're working with, and the timeline you're operating against. We'll come back with a candid scoping response, not a sales pitch.